Lapsed Kaiser Long-term Healthcare Policy? Here's what to know and do

Have you experience missing your Kaiser Long-term Healthcare dues? 

Here are the things we need to know and do: 

Lapsed Kaiser Policy? Here's what to know and do 

According to Kaiser policy Article VIII: Contract Price and Grace Period:

If payment is not made on or before the due date, this Contract shall lapse. However, the Member shall be given a grace period of one (1) month from due date to pay the due installment. Benefits may be provided to the Member during the grace period only after the due installment is paid.

If payment is not made before the end of the grace period, this Contract shall, without need of notice to the Member, be terminated and shall no longer be of any force or effect. The Member shall lose all rights and privileges except the right to reinstate, subject to the requirements for a new applicant for Membership in effect at that time.

The Member shall be given a period of two (2) years from the first unpaid due date to reinstate this Contract. If reinstatement is not made within that time, KIH shall unilaterally cancel this Contract without need of notice to the Member. All payments previously made by the Member shall also be forfeited in favor of KIH as liquidated damages.

Kaiser Policy Article VIII: Contract Price and Grace Period

Here's a TL;DR (too long; didn't read) version:

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My Kaiser Healthcare Experience

No. I'm not saying I got hospitalized and used my Kaiser long-term healthcare program. I just want to share how happy I am with Kaiser and my personal experiences with it. How I started and now that we are fully paid including all my family members. 

While there is no perfect financial product out there and the services you avail depends on your financial needs, I believe regardless of what program you are getting, make sure you fully understand how it works. 

Anyway, here's my personal story: 

How I started my Kaiser long-term healthcare: 

I became a member of IMG since last Nov. 2011 and I was just so amazed of their advocacy, the learning and even the earning opportunity. Because I want to avail all the benefits of becoming an IMG member, I also wanted to try their career as a financial trainer. 

However, to my surprise, the requirement to become a financial trainer is to get started with their recommended program: Kaiser long-term healthcare. Since I want to maximize my membership, I got the savings program right away without much thought for 2 reasons: (1.) I wanted to earn as a financial trainer (2.) I trusted the person who introduced it to me who is the sister of my college classmate (who I believe are wealthy. hehe so I concluded these people will never do things that will bring harm to their names.) 

Recommended article: Why Kaiser Long Term Healthcare Is The Best Starter Savings Program

How I understood Kaiser healthcare benefits: 

The beauty however of IMG is its continuous training and lectures. I attended a lot of its product training and there I understood about the benefits of this program: how it works, the difference between a short-term and long-term healthcare and its difference with health insurance, critical illness benefits. 

Unlike talking to an agent, I got to learn it myself by actively attending and maximizing my IMG benefits. (It's so unfortunate to those who do not maximize attending the training. We need to be proactive and take charge of our investments.) 

My Kaiser healthcare experience: 

Fast forward: after almost 5 years, I fully paid my Kaiser program and also all my family members (my mom, 3 brothers and 1 sister, my dad was 60+ when I was introduced to this program so we weren't able to get one for him). The program we got was the Kaiser Long-term Care Premium (now we have 7-year Kaiser Ultimate program)  which was only a 5-year program. 

Kaiser Healthcare Certificate of Full Payment

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Why Kaiser Long Term Healthcare is the best starter savings program

If you are just starting out to venture into investments and savings, IMG has been promoting Kaiser long-term healthcare program as the best starter savings program. 

Here are three reasons why:

1. It is the base in building a solid financial foundation.

Saving for healthcare is the base in building a solid financial foundation because before going into investments, we need to invest first in ourselves. We need to protect ourselves first. 

Solid Financial Foundation

The number 1 reason why most people retire broke is that saving for healthcare is the most neglected savings. It is because most are still dependent and enjoying on company's HMO benefit while being employed. The challenge is that by the time we retire, we are no longer covered. We may receive a lump sum retirement pay but with one major illness, it can wipe out all the retirement money. 

It is therefore important to set aside a separate health savings account intended for your long-term healthcare needs. Kaiser long-term is the best starter savings program for that.

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Payment Options for your Kaiser Healthcare Account

Kaiser International Healthgroup, Inc. is a partner healthcare provider of International Marketing Group (IMG). Its long-term healthcare program is one of the most sought after products of Kaiser covering people beyond ages 60 for their healthcare needs.

After opening your Kaiser long-term healthcare program, you would want to know how to do your subsequent payments. Here are some of the payment options for your preference:  

Related Content: How to open your Kaiser Health Savings Account?

Pay your Kaiser bills online

Recommendation Legend:

1 - Highly Recommended

2 - Recommended

3 - Least Recommended

Option 1. Pay through Cash (3) 

1.1. Go to an IMG financial center near you. Pay to the cashier. 

1.2. Remit to a trusted IMG member preferably a Senior Marketing Director position as they can issue a "Sales Associate Temporary Receipt" (SATR). However, we encourage directly remitting to an IMG financial center to avoid untoward incidents like non-remittance of payments. 

Option 2. Pay through Check (2) 

For check transactions, please write the following in the payee: 

"International Marketing Group" or "Kaiser International Healthgroup, Inc."

Please make sure there are no mistakes or misspelled words as check transactions are very strict. 

Option 3. Bank Deposit (1) 

You can pay through the below bank accounts:

Kaiser International Healthgroup, Inc.

BPI: 3711-0062-13

BPI Family Savings Bank: 6251-0171-64

Unionbank: 0020-3000-8451

Then remit to a financial center near you or submit transaction slip to a trusted IMG financial trainer. 

Important Note: Please take note that payment through bank deposit  requires you to let IMG or Kaiser know your transaction as no specific data (like your policy number) is included through bank deposit transactions.

Option 4. Over the Counter Credit Card (3) 

You can pay through credit card using the form below:

Kaiser Credit Card Payment Form

Click this link to download form

Print form, input details and remit to an IMG Financial Center near you. 

Important Note: There are also feedback on credit card transactions that charges are not reflected right away. Especially those that opt to do a monthly deduction on their credit card. Reason: credit card may expire and updating of the credit card form was not done. 

Option 5. Using the Online Policy Management System (OPMS) (3)

Log-in to your Kaiser Online Policy Management System (click here)

If you don't have access or have forgotten your password to your online account just request access. (click here) Just input your email address, your policy number and your application number and Kaiser will send you your online access through your email add. 

Kaiser online access request

Once you are logged in your online account, just click pay bill now.

Pay bill online using your Kaiser Online Policy System

Then choose from all the payment options provided. Online options include: money remittance, bank deposit, online bank transfer, debit card via Bancnet, credit card via Paypal.

Online payment options for your Kaiser premiums

Important note: Please follow specifically the instructions provided. Failure to do so may incur errors in the transaction. 

Another note: Since the online system was just recently launched last 2015, there have been quite a few errors including but not limited to payments not being reflected right away even if the payments are already made, lapse status even if you are actively saving. It is important not to be worried about this as the system is still being polished. Just make sure your online transactions are stored in case the need to trace transactions is required. 

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How does Kaiser Long-Term Healthcare Work?

Kaiser International Healthgroup, Inc. is one of the product providers of IMG offering people (as of writing) the only Long Term Healthcare Program in the Philippines. 

It’s a 3-in-1 product that solves the 3 major financial needs of Filipinos: investment, life insurance and long-term healthcare. 

This long-term care product is called the Kaiser Ultimate Health Builder. How does it work?

prepare for your long-term healthcare needs

The long-term care program has 3 phases: the accumulation period, extended period, and the start of long-term care period (maturity).

Kaiser International Healthgroup, Inc. (photo: Kaiser website)

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1. Accumulation Period (7years)

This is the part where the plan holder is made to save for 7 years. 

At this period, the plan holder gets to have the following benefits:

- Free Annual Physical Exam

- Free Dental Benefits

- Waiver of Installment due to death

- Waiver of Installment due to disability

- Basic Medical Benefits

- Member’s choice of room and board

- Annual Benefit Limit (starting at 50,000 per year depending on the plan)

During this period, pre-existing conditions are not covered. This is to protect the healthy plan holders and the company. If pre-existing conditions are covered, then everyone will be selling inside the hospitals.

2. Extended Period (13years)

Since it is also an investment product, the funds have an extended period or what we call growing and waiting period as the funds are allowed to be invested and grow at an average rate of 10%. 

The plan holder no longer needs to contribute in his account but just have to wait for its maturity. The funds inside Kaiser are invested in mutual funds handled by one of the top investment companies in the Philippines. 

The benefits in this period include:

- The same as the accumulation period but the payments are already deducted from the funds inside Kaiser.

- Term Life Insurance for 20 years (starting at the accumulation period up to the end of extended period)

- Accidental Death and Dismemberment for 20 years (starting at the accumulation period up to the end of extended period)

- Lifetime Network access to over 500 major hospitals

- Additional Health Bonus when the market is at top performance

- Receives the VISA card after full contribution from the accumulation period

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3 Major Products of Kaiser International Healthgroup, Inc.

Kaiser International Healthgroup, Inc. is a registered healthcare provider in the Philippines. Unlike the traditional HMO's, aside from its short-term healthcare program, Kaiser has also long-term care product and senior care product (covers beyond age 60). Here are the lists of major benefits of each product of Kaiser International:

Kaiser Healthcare Clinic Cebu - located at MEPZ 1, Lapu-Lapu, Cebu*

1. Short-term Healthcare

Short-term healthcare product of kaiser is like your traditional corporate HMO benefit. It is a yearly renewable program that covers you a specific amount for a year duration. No claims, no return of premium. It is usually renewable until age 60 or 65. Short-term care product can be purchased as:

- Individual

- Family and

- Corporate 

The 5 major benefits of Kaiser short-term:

1.1. Preventive Health Care

- A package of annual physical examination (APE) that includes complete blood count, urinalysis, fecalysis, chest x-ray, electrocardiogram, pap smear and physical examination.

1.2. Out-patient Care

- In the event that the assured member suffers illness or injury not requiring confinement in a hospital, one may enjoy (but not limited to) - referral to specialists, regular consultation and treatment, pre-natal and post natal consultations, routine laboratory and x-ray examinations, treatment of minor injuries and surgery not requiring confinement and more. (please see official website for complete details)

1.3. In-patient Care

- No deposit upon admission. Benefits include but not limited to: room and board, operating and recovery room, administered medicines, x-ray and laboratory examinations, services of Kaiser specialists, ICU confinements, ambulance services and other hospital charges.

1.4. Emergency Care

- During the event of an emergency, one may enjoy the following benefits: physician's services, emergency room fees, medicines utilized, casts, dressing and sutures, oxygen and intravenous fluids, x-ray, laboratory and other diagnostic examination related to the emergency.

1.5. Dental Care

- The members is entitled to dental services such as: consultation and dental examinations, dental nutrition, dental health education, restorative and prosthodontic treatment, simple tooth extraction, temporary filling, annual prophylaxis, simple tooth adjustment, recementation of loose crowns, in-lays and on-lays.

2. Kaiser Long-term Healthcare

This is the innovative product of Kaiser - Kaiser Long-Term Healthcare Plan. The plan holder is to contribute a regular premium for a certain number of years (e.g. 7 years for Kaiser ultimate plan), and let it accumulate and mature for another few years time (additional 13 years for Kaiser ultimate, a total of 20 years before maturity). Upon maturity, the plan holder can now enjoy the benefits as cash or decide to let it continue to grow upon retirement ages 60 and beyond for healthcare purposes.

Kaiser long-term healthcare major benefits:

2.1. Preventive Health care: includes APE same as short-term care excluding pap smear.

2.2. Dental Care: same as short-term care.

2.3. Lifetime access to accredited hospitals and accredited doctors and specialists

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What is Kaiser International Healthgroup, Inc.?

Kaiser International Healthgroup, Inc. is one of the product providers of IMG. It is a registered company that operates as a health care provider as approved by the Department of Health - Bureau of Health Facilities. On top of the traditional HMO's that provide healthcare benefits during employments years, Kaiser provides the second layer of HMO coverage for long-term or retirement needs. Thus, their programs consist of short-term including corporate, individual and family needs, senior care programs (HMO for ages 60 and up) and long-term healthcare programs.

Here are the list of frequently asked questions about Kaiser International: (source: Kaiser's Official Webpage)

we must be prepared for our long-term healthcare needs

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